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In This Chapter |
The Concepts Guide chapter gives you a great review of how BigTime is organized, and it introduces you to important concepts (like projects, budgets and teams). This chapter is more practical. Here, we'll get you logged into the system and we'll help you understand how to get around the menus and screens. BigTime's screens all have common elements which make the system easier to understand and navigate. A quick introduction to these elements is all you'll need before you're ready to start using the system.
You can login to the system from any computer or mobile device browser. You just need to know the URL for your BigTime website. Type that into your browser "address" bar (BigTime currently supports Google Chrome, Internet Explorer, Apple Safari and Firefox browsers), and your computer/device will connect you with your BigTime system automatically.
For most customers, the URL is simply the name of your BigTime server (“w#”). bthost.com / data base name. (e.g. � " https://w1.bthost.com/companydatabasename/").
The first screen you see will be a system login page where you can enter your user name and your password. By default, your user name is your email address and your password is set to your last name. The system will ask you to change that password when you login for the first time, but your user name will always stay the same. If you're connecting to BigTime as the system administrator, then your login is automatically set to the email you supplied to your sales rep (your default password is, again, your last name).
The personal information page contains your basic information (name, address, phone number, etc.). It pops up automatically the very first time you login to the system, and you can access it if you need to make updates from the Daily Routine menu.
The first time you login, you should fill out any information that is omitted from your personal information page.
In addition to the basic information shown on the Personal Information Page, there is a space to enter and answer a "challenge question." That item is used to reset your password in case you ever forget it. For example, Challenge Question: "What is my pet's name?" Answer: "Charlie". You can select your own challenge question, and BigTime will encode the answer so that only you have access to it.